How Gettimelam Matrimony collects, uses and protects your personal information.
Gettimelam Matrimony is a matrimony and wedding services platform operated by Huntsworld, a part of Iyyanalli Groups. We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why, who sees it, and the choices you have. By creating an account or using the platform you agree to this policy. For the purposes of the Digital Personal Data Protection Act, 2023, Huntsworld is the Data Fiduciary for the information you give us.
Registration details: name, mobile number, email address, date of birth, gender, city, district and state. For Service Providers: business name, owner name, category and address.
Profile details you choose to add: marital status, religion, caste, education, occupation, income range, family details, horoscope details (rasi, nakshatra, dosham, birth time), your partner preferences, and the text of your profile.
Photos and documents you upload: profile and gallery photos, horoscope documents, and identity documents such as Aadhaar that you submit for verification. Your Aadhaar number, if you give it, is stored in encrypted form.
Service Provider information: listing photos, packages, prices, availability and booking requests.
Messages and activity: chat messages, support chats, interests, shortlists, booking requests, notifications and calls to our team (which may be recorded for quality and training).
Payment information: when you buy a plan, Razorpay processes your payment. We receive the payment confirmation, amount and invoice details, but not your full card, UPI or bank details.
Automatically collected: IP address, device and browser type, language, pages used, access times and error logs, to keep the platform working and secure.
From other sources: our SMS provider, payment gateway and the Google Translate widget may collect limited information as described in their own policies.
To create your account, verify your mobile number and identity, and keep the platform free of fake and duplicate profiles.
To show your profile to other Users and suggest matches, according to your privacy settings and partner preferences.
To pass booking requests and the details needed to fulfil them to the Service Provider you choose.
To process payments, issue invoices and meet our tax and legal duties.
To send OTPs, booking updates, plan reminders, alerts and other messages about your account, by SMS, email or in the app.
To answer your questions, handle complaints, improve the platform, and keep it safe.
To send news or offers about our services. You can ask us to stop at any time. You can withdraw consent for any use of your information by writing to contact@huntsworld.com; this may limit the services we can give you.
Other registered Users can see your profile according to the visibility settings you choose. Your contact number is shown only to Premium Members, and if you switch on number protection, only after you approve a request.
Your identity documents (such as Aadhaar) are never shown to other Users. They are visible only to you and our verification team.
When you make a booking, the Service Provider receives your name, contact details, event dates and requirements.
We share information with companies that help us run the platform, such as our payment gateway, SMS provider and hosting and technology providers. They may use it only for our purposes and must keep it confidential.
We may disclose information if the law, a court or a government authority requires it, or to prevent or investigate fraud or crime, or to protect the safety of our Users.
We do not sell your personal data. Information you make public, such as text in your profile, can be read by others, so please be careful what you share.
The platform may link to other websites. We are not responsible for their privacy practices.
We use industry-standard technical and organisational safeguards to protect your information from unauthorised access, loss or misuse.
Passwords are stored in protected (encrypted) form. To help people who lose access to their account, authorised administrators can retrieve account credentials under access controls and an audit log. Access to member data inside our team is limited to what is needed to run and support the platform.
No online transmission or storage is completely secure. Please use a strong password, never share your OTP or password, and log out on shared devices. We will never ask for your password or bank details by phone, SMS or email.
We keep your information while your account is active and for as long as needed to provide the services, settle disputes, and meet legal, tax and accounting duties.
When it is no longer needed, we delete it or remove anything that identifies you, unless the law requires us to keep it. Invoices and payment records are kept as long as tax law requires.
Access and correction: you can see and update your profile, photos and preferences at any time from your dashboard, or ask us to correct your information.
Control: you can choose who sees your contact number, and ask us to remove particular photos or documents.
Deletion: you can ask us to deactivate or delete your account. We will remove your profile from active listings, subject to records we must keep by law.
Copy of your data: you can ask for a copy of the information we hold about you.
Withdraw consent: you can withdraw consent for any use of your information at any time, which may limit some services.
Nominate a person: under the Digital Personal Data Protection Act, 2023 you may nominate a person to exercise your rights if you die or become unable to.
To use any of these rights, write to contact@huntsworld.com. If you are not satisfied with our reply, you may complain to the Data Protection Board of India.
We use your browser's local storage and similar technologies to keep you signed in and remember choices such as your language.
The optional translation widget (Google Translate) may set its own cookies to remember your language.
On our website we use Google Analytics to count visits and see which pages are used. It uses cookies and receives the pages you open, your approximate location, and your device and browser type. We do not send your name, phone number, email address or profile details to it. Google's own privacy policy applies to how Google handles this data. You can block it in your browser settings or with Google's Analytics opt-out browser add-on. When you create an account on our website we also save which link brought you to the site (for example a campaign or website name, taken from the web address you opened) so that we can see which advertising works. This is a short label and contains no personal details.
We do not use third-party advertising trackers. You can clear cookies and local storage in your browser settings, but parts of the platform may then stop working.
The platform is only for adults who are at least 18 years old. We do not knowingly collect information from minors, and profiles found to misstate age will be removed.
If you believe a minor's information has been collected, please write to contact@huntsworld.com and we will delete it.
Your information may be stored or processed on servers or by service providers in India or in other countries. Wherever it is handled, we require appropriate safeguards and handle it in line with this policy and applicable law.
For any question, complaint or request about your personal data or this policy, write to our Grievance Officer at grievance@huntsworld.com, or to contact@huntsworld.com.
We will acknowledge your message within 48 hours and aim to resolve it within 30 days. Complaints about content on the platform are acknowledged within 24 hours and resolved within 15 days.
We may update this policy from time to time. We will post the new version on this page with the updated date, and may tell you by email, SMS or a notification. Please review it regularly.